Last Updated: May 2026
This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and text messaging communications.
By using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information when you interact with us:
Personal Information
This may include:
Name
Phone number
Email address
Appointment details
Messages you send to us
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device type
Pages visited
Date and time of visits
SMS Information
If you opt in to receive SMS messages, we collect:
Your mobile phone number
SMS communication history
Your opt-in consent record
2. How We Use Your Information
We use the information we collect to:
Respond to inquiries
Provide requested services
Send appointment confirmations
Send service updates
Send follow-up messages
Improve our services
Provide customer support
If you opt in to SMS messaging, we may send:
Appointment confirmations
Service updates
Follow-up messages
Customer support messages
We do not send spam or irrelevant marketing messages.
3. SMS Opt-In Details
By providing your phone number and opting in, you agree to receive SMS messages from us.
These messages may include:
Appointment confirmations
Service notifications
Follow-up messages
Customer support messages
Message frequency may vary.
Message and data rates may apply depending on your carrier.
You can opt out at any time by replying:
STOP
After you send STOP, you will no longer receive SMS messages from us.
You can reply:
HELP
to receive assistance.
4. Cookies & Tracking Practices
Our website may use cookies or similar technologies to improve user experience.
Cookies may be used to:
Understand how visitors use the site
Improve website performance
Remember user preferences
You can disable cookies through your browser settings.
Some features of the website may not function properly if cookies are disabled.
5. Data Security & Handling
We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.
Security measures may include:
Secure servers
Access controls
Encryption where appropriate
Internal data protection practices
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
6. User Rights
You have the right to:
Request access to the personal data we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of communications at any time
To exercise these rights, contact us using the contact information below.
7. Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service or messaging platforms, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent.
This information will not be shared with any third parties.
8. Third-Party Services
We may use trusted third-party providers to operate parts of our service.
These providers may include:
Messaging platforms
Hosting providers
Analytics providers
These providers are only given the information necessary to perform their services and are required to protect your data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised “Last Updated” date.
Continued use of our services after updates indicates acceptance of the revised policy.
10. Contact Information
If you have any questions about this Privacy Policy, you may contact us at:
Email: admin@ccrealty.ca
Non-sharing Clause:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.